FAQ
First of all, it's important to note that this restriction is only placed on the Tick Data Suite trial. The retail license keys work fine in virtual ...
Sat, 17 Sep, 2016 at 2:56 PM
Symptoms
During the Tick Data Suite installation you encounter a message saying "There is a problem with this Windows Installer pa...
Thu, 14 Dec, 2017 at 1:09 PM
Symptoms
While backtesting with tick data, one or more errors show up in the backtest log such as:
TestGenerator: unmatched data error (<...
Tue, 11 Oct, 2016 at 11:06 PM
Symptoms
When trying to update, setup displays a message:
The older version of Tick Data Suite cannot be removed. Contact your techni...
Tue, 20 Jun, 2017 at 9:51 AM
Symptoms
If you go to Control Panel -> Programs, select Tick Data Suite and click the Uninstall button, nothing happens.
Cause
This i...
Tue, 20 Jun, 2017 at 9:50 AM
Symptoms
Your backtest does not start - nothing happens when you click the Start button.
Your backtest journal (rightmost tab in the backtest ...
Wed, 6 Sep, 2017 at 12:36 PM
Symptoms
With Tick Data Suite v1.x installed, you get an update prompt informing you that version 2 is available. When trying to update you rec...
Wed, 12 Oct, 2016 at 11:44 AM
Preamble
If you're uncertain what the GMT offset is, take a look at the UTC offset Wikipedia article - GMT offset is just another name for U...
Sun, 16 Oct, 2016 at 1:59 PM
Symptoms
Your antivirus warns you that one of the files included in the installer contains a virus or a trojan and quarantines it.
Cause
...
Thu, 20 Oct, 2016 at 9:49 AM
The following operating systems are not supported:
Windows XP x86
Windows XP x64
Windows Server 2003 x86
Windows Server 2003 x64
Windows Serve...
Mon, 22 Jan, 2018 at 9:56 PM